HEALTHCARE PROFESSIONALS
A support program that offers services to patients
TREMFYA withMe provides a range of dedicated support and services to help make it easier for patients as they begin, and continue, their TREMFYA® treatment journey.
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TREMFYA withMe is all about dedicated support
TREMFYA withMe is here to help patients with prescription fulfillment, cost support, injection support, and treatment expectations.
TREMFYA withMe can help to verify insurance coverage for your patients, provide reimbursement information, find financial assistance options for eligible patients, and provide ongoing support to help patients start and stay on TREMFYA®.
Your Field Reimbursement and Access Specialist (FRAS) provides in-office educational support and additional assistance to help patients have a positive experience throughout their TREMFYA® treatment journey.
Specialty pharmacies provide enhanced product fulfillment and patient support services such as enhanced prescription transfers and patient outreach.
Enhanced services provided by each specialty pharmacy may vary.
Janssen Biotech, Inc., does not endorse the use of any pharmacies in particular. The information provided represents no statement, promise, or guarantee of Janssen Biotech, Inc., concerning levels of reimbursement, payment, or charge. Please consult specific payer organizations with regard to local or actual coverage, reimbursement policies, and determination processes.
TREMFYA withMe FAQs
We understand that you may have more questions, and that is why we are here. Below are a few questions and answers that can help start the conversation.
If a patient has been prescribed TREMFYA® for approved on-label use and is 18 or older, they are eligible for this program.
Patients can call a TREMFYA withMe Guide at their convenience at 1-833-WITHME1 (948-4631). Their TREMFYA withMe Guide will be available Monday through Friday from 8:00 AM to 11:00 PM ET.
For those eligible, TREMFYA withMe is completely free. Eligibility for program components may vary.
Yes, patients will speak to the same Guide throughout their treatment journey.
All patients your office signs up will be matched with the same Guide. Patients who sign themselves up may be assigned to a different Guide.
The TREMFYA withMe Guide is a qualified healthcare professional* ready to help. Guides are conveniently located throughout the United States to assist patients within their respective time zones.
*Guides do not provide medical advice.
Yes, they can opt out of TREMFYA withMe, or change their communication schedule and preferences, at any time, by calling 1-833-WITHME1 (948-4631). Patients can also opt out of receiving emails from us by following the instructions at the bottom of each email.
Right now, TREMFYA withMe contracts with 13 specialty pharmacies to provide a seamless product experience for patients. And we are constantly improving and enhancing our network as we seek to develop the best and most comprehensive offerings.
Beyond the core product offerings, our specialty pharmacies provide enhanced services designed to help avoid delays in fulfillment and to support your patients throughout their treatment journey.
Not at all! You can send TREMFYA® prescriptions to the specialty pharmacy of your choice. When you choose from one of the 13 pharmacies in the Specialty Pharmacy Enhanced Services Network, we will make sure that both your practice and patients have all they need to receive a seamless and smooth treatment experience.
Enhanced services provided by each specialty pharmacy may vary.
Once you sign up patients, they’ll have additional support on their treatment journey.
From now on, patients will have a dedicated TREMFYA withMe Guide, who will assist them on their treatment journey. If you have any questions or need registration support, please reach out to your Janssen representative.